2018 Shipping Information
Our default shipping method is standard UPS ground*. During periods of extreme cold or heat, we may delay your shipment in order to protect your wine from damage while in transit. It is our policy to ship only if wine can be safely transported, typically within the temperature range of 35F - 85F. This includes in-transit states, not only origin and final destination.
For immediate winter shipping we advise upgrading your service to overnight delivery. Upgrade rates are as follows: 1-2 bottles for $30, 3-4 bottles for $35, 5-6 bottles for $45, 7-12 bottles for $65. Please call us at (707) 255-2321 or email email@example.com if you have any questions.
Customers are provided with order confirmations and tracking information via email for all orders. All wine shipments must be received and signed for by an adult 21 years of age or older. Shipping to a business address is recommended. Additional shipping fees will be applied to shipments returned to the winery due to an unsuccessful delivery.
*Ground shipping delivers within 1-3 business days depending on your state (excludes TX and OH).
Returns and Exchanges
Orders may be modified or cancelled at any time prior to shipment. However, once orders are shipped, we cannot accept any returns or exchanges.
Additional Delivery Attempts
Order confirmations and tracking information are provided via email. Please make every effort to have an adult available to sign for your wine. We are not responsible for other parties accepting your delivery or damages to shipments not delivered on the first attempt.
Complimentary shipping offers apply only to the first delivery attempt. Additional shipping fees will be applied to shipments returned to the winery due to unsuccessful delivery.
Sales tax is charged based on the ship-to county and state.
Some states enforce shipping quantity limits. If these limits apply to your order, please contact us by emailing firstname.lastname@example.org or calling (707) 255-2321 to resolve the issue and complete your order.
States Pahlmeyer can legally ship to:
District of Columbia
* Alabama requires consumers to complete a Direct Import Authorization Form and send it to the winery at the time of each purchase. Please fax your completed form to (707) 255-6786 or email a scan to email@example.com. We cannot ship an order to Alabama until we receive the completed form.
States Pahlmeyer cannot legally ship to:
Please call us at (707) 255-2321 or email firstname.lastname@example.org if you have any questions.